Effective Date: July 14, 2026
Quatromatic Ltd ("Quatromatic", "Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our website, contact us, request information, submit forms or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Data ControllerQuatromatic Ltd
167–169 Great Portland Street
5th Floor
London
England W1W 5PF
Email:
info@quatromatic.com2. Personal Data We CollectDepending on your interaction with our website, we may collect and process the following categories of personal data:
Information you provide
- Full name;
- Company name;
- Job title;
- Email address;
- Telephone number;
- Country and city;
- Information contained in messages or enquiries;
- Any documents or files voluntarily submitted.
Technical information
When you visit our website, we may automatically collect:
- IP address;
- Browser type and version;
- Device type;
- Operating system;
- Language settings;
- Time zone;
- Pages visited;
- Date and time of access;
- Referring website;
- Clickstream data;
- Website usage statistics.
Cookie Information
We may collect information through cookies and similar technologies, including:
- Session identifiers;
- User preferences;
- Authentication information;
- Analytics identifiers;
- Marketing identifiers where applicable.
3. How We Collect Personal DataWe collect personal data when you:
- complete a contact form;
- request a quotation;
- request a product demonstration;
- contact us by email;
- communicate with us through WhatsApp;
- subscribe to newsletters or marketing communications;
- browse our website;
- voluntarily provide information during business communications.
4. Purpose of Processing Personal DataWe process your personal data for the following purposes:
- responding to enquiries;
- providing customer support;
- preparing quotations;
- arranging product demonstrations;
- providing technical documentation;
- processing business communications;
- improving our products and services;
- improving website performance;
- analysing website traffic;
- ensuring website security;
- complying with legal obligations;
- sending service-related notifications;
- sending marketing communications where permitted by law.
Where you request communication through WhatsApp, your telephone number may be processed solely for the purpose of communicating with you through WhatsApp Messenger.
5. Legal Basis for ProcessingWe process personal data on one or more of the following legal bases:
- your consent;
- performance of a contract;
- taking steps prior to entering into a contract;
- compliance with legal obligations;
- our legitimate business interests.
6. Communication via WhatsAppIf you ask us to communicate with you using WhatsApp, we will process your telephone number and the information exchanged solely for business communication purposes.
To enable WhatsApp communication, your telephone number and certain communication metadata may be processed by Meta Platforms, Inc., the provider of WhatsApp.
By requesting communication through WhatsApp, you acknowledge that such processing is also subject to Meta's Privacy Policy.
7. Sharing Personal DataWe do not sell personal data.
We may share information with:
- cloud hosting providers;
- CRM providers;
- IT service providers;
- website analytics providers;
- marketing service providers;
- legal advisers;
- regulatory authorities where required by law;
- Meta Platforms, Inc. where WhatsApp communication is requested.
Every third party receiving personal data is required to protect such information appropriately.
8. International TransfersAs an international company, your personal data may be transferred to countries outside the United Kingdom and the European Economic Area.
Whenever international transfers occur, we implement appropriate safeguards in accordance with applicable data protection legislation.
9. Data RetentionPersonal data is retained only for as long as necessary to fulfil the purposes described in this Policy, including:
- responding to enquiries;
- maintaining customer relationships;
- complying with legal obligations;
- resolving disputes;
- protecting our legal rights.
Once retention is no longer required, personal data is securely deleted or anonymised.
10. CookiesOur website uses cookies and similar technologies to improve functionality, analyse website performance and enhance your browsing experience.
Cookies are small text files stored on your device when you visit our website.
We may use the following categories of cookies:
Essential Cookies
These cookies are necessary for the operation of the website and cannot be disabled.
They enable core functionality including:
- website security;
- session management;
- page navigation;
- form submission.
Functional Cookies
These cookies remember your preferences and improve your browsing experience.
Analytics Cookies
Analytics cookies help us understand how visitors interact with our website by collecting anonymous statistical information.
This information helps us improve website functionality and user experience.
Marketing Cookies
Where applicable, marketing cookies may be used to measure advertising performance and deliver relevant content.
These cookies are only used where permitted by applicable law.
11. Managing CookiesYou may accept, reject or manage cookies through our cookie banner when you first visit the website.
Most web browsers also allow you to delete or disable cookies through browser settings.
Please note that disabling certain cookies may affect the functionality of the website.
12. Data Security
We implement appropriate technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, disclosure, alteration or destruction.
Despite these measures, no method of internet transmission or electronic storage is completely secure.
13. Your RightsSubject to applicable legislation, you may have the right to:
- access your personal data;
- request correction of inaccurate data;
- request deletion of personal data;
- restrict processing;
- object to processing;
- withdraw consent at any time;
- request data portability;
- lodge a complaint with the relevant supervisory authority.
14. Third-Party WebsitesOur website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
15. Children's PrivacyOur products and services are intended for business customers.
We do not knowingly collect personal information from children under the age of 16.
16. Changes to this Privacy PolicyWe reserve the right to amend this Privacy Policy at any time.
The latest version will always be published on our website together with the updated Effective Date.
17. Contact UsIf you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us:
Quatromatic Ltd167–169 Great Portland Street
5th Floor
London
England W1W 5PF
Email:
info@quatromatic.com18. ConsentBy submitting any form on this website, you confirm that you have read this Privacy Policy and consent to the processing of your personal data for the purposes described herein.
Where you request communication via WhatsApp, you also consent to the processing of your telephone number for communication through the WhatsApp platform.