Terms and Conditions of Sale - Quatromatic Ltd

1. General These Terms and Conditions ("Terms") govern all sales and
installations made by Quatromatic Ltd. ("Seller", "we", "us") to the
buyer ("Buyer", "you"). By placing an order, Buyer accepts and agrees
to these Terms.

2. Quotations and Orders All quotations issued by Quatromatic are
valid for 30 days unless otherwise specified. Orders become binding
only after confirmation in writing by Quatromatic.

3. Prices and Payment Prices are exclusive of VAT and other applicable
taxes, duties, and delivery charges unless explicitly stated. Payment
terms are strictly as per invoice, typically payable within 30 days
from invoice date unless otherwise agreed in writing.

In the event of payment delays, a penalty of 0.1% of the contract
value per week may be applied for each full week of delay.

4. Delivery Delivery dates provided by Quatromatic are approximate.
Seller is not liable for delays caused by circumstances beyond our
reasonable control.

5. Packaging and Marking Goods must be packed according to the nature
of the equipment and the transportation method used, ensuring
protection from damage and corrosion during transport and storage.

6. Installation and Acceptance Installation services will be performed
according to agreed specifications. Buyer shall inspect and confirm
acceptance within 2 days of installation completion, during the
engineer’s on-site visit. Absence of written notification within this
period will be considered acceptance.

7. Client Responsibilities

Buyer must complete all pre-installation questionnaires accurately,
detailing site conditions and requirements. Costs incurred due to
inaccuracies or omissions in the questionnaires shall be borne by the
Buyer.

Buyer must ensure the installation site meets all requirements
specified in advance by Quatromatic. Any additional installation time
or resources required due to the Buyer's non-compliance shall be
billed to the Buyer.

Buyer must ensure unhindered access for Quatromatic specialists to
perform installation and maintenance.

8. Warranty and Service Quatromatic guarantees the use of high-quality
materials and compliance with delivery conditions. A 12-month warranty
is provided on products and installation from the date of acceptance,
covering defects in materials and workmanship. Warranty does not cover
damage caused by improper use, negligence, unauthorized modifications,
or normal wear and tear.

9. Technical Support and Software Maintenance Quatromatic provides
remote technical support via chat, video calls, and email, responding
within 2 business days from receiving a request. Software is accepted
"as is," with regular updates available through a paid subscription
invoiced separately.

10. Mandatory Subscription for Vision Systems For complete industrial
vision system installations, an annual subscription is a mandatory
part of the supply. The subscription includes all software updates and
access to online features (which the Buyer may choose to use or not).
The subscription fee is fixed but subject to annual adjustment based
on inflation indexes.

11. Limitation of Liability Quatromatic's total liability under any
circumstances shall be limited to the price paid for the products or
services giving rise to the claim. We are not liable for indirect,
consequential, or incidental damages, including lost profits, revenue,
or business opportunities.

12. Intellectual Property All intellectual property rights relating to
our products, systems, software, and documentation remain the sole
property of Quatromatic. Buyer is granted a non-exclusive,
non-transferable license to use products solely for the intended
purpose.

13. Force Majeure Quatromatic is exempt from liability for failure to
perform or delay in performance of any obligation under these Terms
due to force majeure events, including natural disasters, fires, acts
of war, strikes, pandemics, or governmental actions. Notification of
such events must be promptly communicated by the affected party,
detailing the start and end of the circumstances.

14. Privacy and Data Protection Quatromatic is committed to protecting
the privacy and security of personal data. We collect, use, and
process personal data in compliance with applicable data protection
laws, including GDPR. For detailed information on data handling
practices, please refer to our Privacy Policy.

15. Governing Law These Terms shall be governed by and construed in
accordance with English law. Any disputes arising under or in
connection with these Terms shall be subject to the exclusive
jurisdiction of the courts of England and Wales.

16. Amendments Quatromatic reserves the right to amend these Terms at
any time. Amendments will be effective upon posting on our website.

Quatromatic Ltd.
Registered Office: 4-8 Ludgate Circus, London, EC4M 7LF
Company Number: 15677742
VAT Registration Number: 466560371